Student Experience Coordinator
Iowa City, Iowa
Hallie currently serves at our Iowa City Campus as a member of our Student Experience Coordinator and Guest Services Team. As a Student Experience Coordinator, Hallie works with our Admissions, Financial Aid, Guest Services, and Education Team to make sure that each student has an amazing experience during their time at PCI Academy. Our Student Experience Coordinator Team helps host Student Orientation, make sure each student has their technology profiles set up, helps with all aspects of student's schedules, and tracks student's attendance and grades throughout their entire journey with us.
Hallie has been working in the Customer Service Industry since she was 16 years old. Hallie is currently attend the University of Iowa (go Hawks!) where she's earning her Bachelor's Degree in Environmental Science and Sustainability (basically, she's going to save the world!). One of Hallie's favorite things to do as a member of the Guest Services Team is teach our Student Service Providers the ins and outs of creating an amazing guest experience and how it can increase their guest retention, and eventually their income! Hallie loves watching them as they grow from absolutely terrified of the Front Desk to asking to be up at the desk with her helping serve our guests and enhance their visit. One of Hallie's other favorite things to do is learn from the students about their favorite services, the newest products, and whatever the students are learning about in the Salon Area Classroom and Classroom. Hallie does a wonderful job of taking the time to get to know each student and how she can help create the best experience for them during their time at PCI Academy.
When Hallie isn't working she loves spending time outside, which includes taking her two cats out to explore (if you ask, she'll probably show you pictures of her cats). She also enjoys staying inside and snuggling up with a good book or creating some art!
If you're a current student and have a question or need help, click here to email Hallie!